Selected impact
Numbers that shaped organizations.
Two decades of measurable outcomes — revenue built, collections delivered, teams scaled and service levels held to enterprise standards.
See where it happened
~40%
of organizational revenue generated at Transcendix Partners through strategic account expansion.
30%
business growth delivered via workforce optimization at Quickom Information Technology.
20% YoY
sales growth achieved through commercial strategy at Edge Customs.
110%
collections revenue increase at HSBC (2006), following 58% growth in 2005.
£29.79M
collections performance delivered for Lloyds TSB via IBM Daksh — 104% YoY growth.
10×
FOREX portfolio growth from $10K to $100K+ at HST Futures International.
Transformation projects
Process excellence, applied
IBM Daksh
Lean Six Sigma Green Belt Project
Applied DMAIC methodology to streamline collections workflows, reduce cycle time, and improve recovery effectiveness.
MegaaOpes Solutions
Lean Six Sigma Yellow Belt Project
Reduced Average Handle Time through root-cause analysis and process optimization while holding quality and compliance standards.
Recognized as HSBC Top Talent — accredited Credit & Risk Trainer, Quality Trainer and Call Coach by HSBC UK.