About
A results-driven leader with a bias for measurable outcomes.
Recognized for scaling operations, accelerating revenue, improving retention, and delivering executive-grade governance for global enterprises. Core strengths span operations leadership, service delivery, business development, customer success, and Lean Six Sigma process excellence.
Core competencies
- Operations Leadership & P&L
- Business Development & Sales Strategy
- Customer Success & Retention
- Revenue Operations
- Strategic Account Management
- Service Delivery & SLA Governance
- BPO Operations (Voice & Non-Voice)
- Business Transformation
- Workforce & Capacity Planning
- Lean Six Sigma / Process Excellence
- Risk, Compliance & Governance
- Digital Transformation & Automation